The Old Dutch Store Partners, Inc. collects information from you in several areas on our website, www.olddutchstore.com. The Old Dutch Store Partners, inc. is the owner of this information and uses the information to better serve you. You may browse our website and look at the many different items we have available without registering but if you would like to order or receive e-mail specials you need to register on our website. The Old Dutch Store Partners, Inc. will not share your information (unless you have specifically registered to forward your information to a friend in our Tell-A-Friend program. Otherwise, The Old Dutch Store Partners, Inc. will not sell your information to a third-party. The Old Dutch Store Partners, Inc. will only use customer information, comments, traffic reports, and shopping cart transactions to get purchases to the appropriate recipient, and to make improvements to the site. Neither Red Olive Design (the Web designer), nor the credit card companies used by The Old Dutch Store Partners, Inc, will ever use this information as part of a pool where it can be sold or used for any other purpose other than that specified by The Old Dutch Store Partners, Inc.
The information we collect is used to:
- Improve the layout and content of www.olddutchstore.com
- Notify you about specials and/or updates to our website
- Confirm your order
- Mail an order
- Conduct internal reviews
Under no circumstances is your e-mail address or personal information ever sold. It is used solely for our internal purpose as listed above, so that we may serve you better.
We request information from you on our order form when you order one or more products from our website(s). You need to provide contact information (name, shipping address, e-mail address, etc.); so we can mail you your order and contact you if we have any questions. You will also need to provide financial information (credit card number and expiration date). This information is used for billing purposes only, so we can fill your order in a timely fashion.
E-mail specials and updates
If you are interested in receiving e-mail specials and updates exclusive to our registered website users then you need to register on our website. You will be required to give us your contact information (name and e-mail address). We use this information to email you about specials and new items available.
The Old Dutch Store Partners Inc. stores information that we collect through cookies, log files, and/or third parties to create individual profiles of our users. A profile is stored information that we keep on you regarding your viewing preferences. This profile is used to tailor your visit to our Web site, and to direct pertinent marketing promotions to you. We do not share your profile with other parties. Your profile is for our use only to assist us in creating a better, more user-friendly website for all our customers.
A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site.
Bases on session = 20 minutes
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use a tracking utility called NetTracker that uses log files to analyze user movement.
Communications from the Site
Special Offers and Updates
Established members will occasionally receive information on products, services, and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Third Party Intermediaries
We use internal and external shipping services to ship orders, and a third party credit card processing company is used to charge customers for goods and services purchased. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We partner with other third parties such as Red Olive Design for hosting services and the shopping cart company to provide specific services. For example, when the user signs up in the checkout area, the customer name, and other contact information i.e. credit card information is being shared with the third party service provider that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
In the event The Old Dutch Store Partners, Inc. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, is part of the assets transferred. Users will be notified via email and a prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
Surveys & Contests
From time-to-time we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to participate. The requested information typically includes contact information (name and e-mail address), and demographic information (zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Your personal information is not shared with third parties. Users’ personally identifiable information will not be used for any secondary purposes.
If a user elects to use our shopping cart to email a friend about a product in our site, we ask them for the friend’s name and email address The Old Dutch Store Partners, Inc will automatically send the friend a one-time email inviting them to visit the site. The Old Dutch Store Partners, Inc. website does not store this information. The sole purpose of sending this one-time email is to alert them of your request. The friend may contact The Old Dutch Store Partners, Inc. at firstname.lastname@example.org to request the removal of this information from our database.
This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility at our hosting company, Xmission.
If users have any questions about the security at our Web site, users can send an email to info@ olddutchstore.com
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.
Enhancement of Marketing Profile
We purchase third party marketing data for purposes of targeted advertising. Only if a customer asks to be added or purchases something from the website, is that information added to our internal database until such time, the user asks to be removed.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at the shopping cart stage, or at the unsubscribe portion of the Newsletter, or by emailing our Customer Support at info@ olddutchstore.com. Or, contact us by telephone or postal mail at the contact information listed below.
Notification of Changes
Toll Free: 800-673-0028
Postal Address: 2696 S Highland Drive, Salt Lake City, UT 84106